Help is Always Available: You Are Not Alone

At The Family Co., we know that the holiday season can be a difficult time for many. Whether you're feeling overwhelmed, unsafe, or just in need of support, we want to remind you that you are not alone and help is always available.

While The Family Co. is only closed on public holidays, our online self-referral form remains open 24/7. If you need assistance, you can reach out at any time, and one of our staff will get back to you as soon as possible to assist.

If You Are in Immediate Danger

If your situation is life-threatening or urgent, please don’t wait. Call 000 immediately for assistance.

Other Support Services Available

If you or someone you know needs help, the following services are available:

Rainbow Sexual, Domestic & Family Violence Helpline: 1800 497 212
KidsHelpline: 1800 551 800
SANE Australia Online Forums: Visit Website
1800RESPECT: 1800 737 732
Lifeline: 13 11 14
Suicide Call Back Service: 1800 659 467
Mental Health Line: 1800 011 511
BeyondBlue: 1300 224 636
MensLine: 1300 789 978

Remember: You Don’t Have to Face This Alone

At The Family Co., we’re here to support you. Whether you need practical assistance, emotional support, or a safe place to start your journey toward healing, our team is dedicated to helping you through tough times.

Your well-being and safety matter to us.

Make a Referral to The Family Co.

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Keeping In Touch

We'd love to keep you posted with our news, activities and how you can help in other ways. We'll never sell or swap your details with anybody else. You are free to change your mind at anytime. Please indicate how you would like to hear from us by using the tick boxes below

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We will always store your personal details securely. We'll use them to provide the service that you have requested, and communicate with you in the way(s) that you have agreed to. Your data may also be used for analysis purposes, to help us provide the best service possible. For full details see our Privacy Policy

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About this website
Website Owner = Sutherland Shire Family Services Inc. T/A The Family Co. (ABN 90 552 502 487) (“ The Family Co.”) (Domain name = thefamilyco.org.au the “website”)

About these terms of use
These website terms of use (“terms of use”) and the associated Privacy Statement (“privacy policy”) govern your access to and use of the website. You should read these terms of use and the privacy policy carefully before using this website.

Your access/use implies agreement
The website is available for your use only on condition that you agree to these terms of use. By accessing/using the website, you are signifying that you agree to be bound by these terms.

Modifications to the Terms
The Family Co. may revise and update these terms of use at any time. Your continued usage of the website after any changes to these terms of use will mean you accept those changes.

Modifications to the information
The Family Co. does not warrant the accuracy, adequacy or completeness of material on this website. All information may be changed, supplemented, deleted or updated without notice at the sole discretion of The Family Co.

Errors and problems
The Family Co. does not guarantee that the website will be free from viruses, or that access to the website will be uninterrupted.

License and Ownership
The copyright for the content on this website is owned or licensed by The Family Co. and is protected under the Copyright Act 1968 (Cth) and by other copyright laws in both Australia and other countries. No material on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of The Family Co.

All custom graphics, icons, and other items that appear on the website and all associated trademarks, are trademarks of The Family Co.

Privacy Policy
The privacy policy governs the use of information collected from or provided by you at the website. A policy statement prepared by The Family Co. for the purposes of being made available to customers and the general public declaring the company’s commitment to the Privacy Act 1988 (Cth) (hereinafter the “Privacy Act”) for a company required to comply is available at ssts.org.au/privacy-policy.

Feedback, suggestions, comments or requests
The Family Co. does not encourage you to make feedback, suggestions, comments or requests (“comments”) but these comments may be made and if you do make comments, you acknowledge that: they will not be considered confidential or proprietary, and The Family Co. is under no obligation to keep such information confidential, and The Family Co. will have an unrestricted, irrevocable, world-wide, royalty free right to use, communicate, reproduce, publish, display, distribute and exploit such comments in any manner it chooses.

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The website may contain links to third-party websites and resources (“linked sites”). These linked sites are provided solely as a convenience to you and not as an endorsement by The Family Co. The Family Co. makes no representations or warranties regarding the availability, correctness, accuracy, performance or quality of the linked site or any content, software, service or application found at any linked site. The Family Co. may receive payments and/or commissions from operators of linked sites in relation to goods or services supplied by the operator as a result of you linking to the third party website from the website.

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The Family Co. generally encourages and agrees to your linking to the Home page through a plain text link on your website without the need for agreement between yourself and The Family Co. However, linking to any other page of the website is strictly prohibited, without express written permission from The Family Co. and if written permission is expressed, you acknowledge that: any page(s) may be changed, supplemented, deleted or updated without notice at the sole discretion of The Family Co.

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The Australian section is provided for use only by Australian residents. The law applicable to use of the Australian section and to disputes arising out of the Australian section is the law of state of State and The International Section is provided for use by residents of any country in the world but, to the fullest extent permitted by law, the law applicable to use of the International Section and to disputes arising out of the International Section is the laws of the state of State, Australia.

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The Family Co. makes no representations or warranties about the accuracy, completeness, security or timeliness of the content, information or services provided by the website and disclaims all warranties, either express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties’ rights, and fitness for a particular purpose.

Limitation of Liability
If The Family Co. is found responsible for any damages, The Family Co. is responsible for actual damages only. In no event shall The Family Co. be liable for any incidental, indirect, exemplary, punitive and/or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use of or inability to use the website.

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Latest

Tuning into Teens (Term 3 2026) (Sutherland Shire & Georges River Residents Only)

The Family Co. is offering an abridged version of the popular Tuning in to Teens program. This 4-week parent education workshop series helps parents of tweens/teens aged 10-18 years reduce conflict, increase communication, and recognise, understand and respond to their teenager's emotions as well as their own. The group starts on Wednesday 2nd September 2026 from 10:30am - 12:30pm. Please note this program is for SUTHERLAND SHIRE & GEORGES RIVER RESIDENTS ONLY
Pathway of Change Term 3, 2026

This free, 5-week education and support group is designed to provide a safe and nurturing space for women to understand the complexity of Domestic Violence and reduce the social isolation of their experience. Through the lived and shared experiences of women and their children, the group allows women to build on their strengths to keep themselves and their children safe.
Healing Connections Term 3, 2026

The Healing Connections program is a research-backed, evidence-based initiative led by The Family Co.s Therapeutic Domestic and Family Violence Services Team. Healing Connections is designed to support parents and caregivers in navigating the impact of Domestic and Family Violence (DFV) on their relationship with their children.
The Family Co. Better Futures Ball

The Better Futures Ball is The Family Co.'s biggest night of the year. A formal/black tie celebration bringing together our community, our partners and the people who make our work possible. All profits from the night go directly to the wraparound, trauma-informed support that helps families build safer homes, stronger connections and brighter futures.

Group Programs Schedule

Each term, we publish a calendar of events for programs we offer. This includes our Parenting Support Programs, Early Childhood and Educational Support Programs and Domestic Violence Support Programs.
About Us

We exist because all children and families should have a safe home, strong connections and opportunities to thrive in life.
The Day After

The Day After is about the quiet moment after support arrives: when a woman feels safe at home, a child sleeps soundly, and life slowly starts to look like itself again. Your gift helps fund both the practical care a family needs and the work that makes it possible, helping more people across Southern Sydney move from surviving to thriving.
How to Refer

Help is easy to access. You can be referred by a health professional or another agency, or self-refer. Just call us on (02) 9528 2933 and tell us what you need help with.
Kid's Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. The service can be accessed by calling 1800 55 1800 or their website https://kidshelpline.com.au
Volunteer

Volunteering is a great way to help us! We're a lean and specialised team, and while we don't allow volunteers in client facing capacities, we are very grateful to have volunteers who can assist with admin, marketing and events. If you're interested, we'd love to hear from you!
About Toolbox Talks

Find out more about the Toolbox Talks Project - How it started, our goals, and what we've already achieved.
Youth Programs & Services

The Family Co. Youth Services offer information, support and programs for young people, schools and families. Our experienced staff aim to support young people to strengthen and foster relationships and develop resilience and life skills. We offer a range of programs and services that help young people become self-aware, understand and explore their potential, and be present and connected in their community.
Play and Connect

Play and Connect is a free playgroup for families with children aged 0-5, and operates every Tuesday morning at The Family Co. centre in Jannali, and every Thursday morning at The Family Co. Hurstville during school terms. This supportive group provides opportunity for families to connect with their child and other families through fun, interactive activities, sensory play and art.
Southern Sydney Women's Domestic Violence Court Advocacy Service

The Southern Sydney Women's Domestic Violence Court Advocacy Service (SSWDVCAS) provides information, advocacy and referrals for women and families attending Sutherland and Kogarah Local Courts for Apprehended Domestic Violence Orders.

The Family Co. Hurstville

The Family Co. is now open in Hurstville, offering a growing range of services to support families, women, children and young people across the local community. Whether you’re seeking help, looking to refer a client, or simply want to learn more, we’re here to help. Read more