Who We Are Useful Links Kid's Helpline Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. The service can be accessed by calling 1800 55 1800 or their website at www.kidshelpline.com.au Values & Beliefs The two main values that underpin Kids Helpline practice are empowerment and child centred practices. Counselling from an empowerment perspective Involves supporting and working with young people to: Develop options for change Understand the consequences of particular actions Help identify their own resources and inform them about other resources available Help develop a sense of control in their life Utilise their strengths Providing a child centred practice Involves supporting and working with young people through: Listening to and respecting what the young person has to say Focusing on their needs Seeing the world from their perspective Believing that the young person is the client Respecting the young person