Making the report to the Child Protection Helpline

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (open 24 hours/7 days).

Helpful information needed for a Child Protection Helpline report includes:

  • full name, date of birth (or approximate age), address and phone number of the child or young person you are concerned about
  • full name (including any known aliases), approximate age, address and phone number of the parents or carers
  • a description of the child or young person and their current whereabouts
  • why you suspect the child or young person is at risk of significant harm (what you have seen, heard or been told)
  • whether a language or sign interpreter may be required, whether support is required for a person with a disability or an Aboriginal agency is involved
  • your name and contact details.

Sometimes you may not have all of this information. Communities and Jusitce (DCJ) needs at least to be able to identify and locate the child or young person. Information that assists this, such as the child or young person's school or childcare centre, is also helpful.