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  1. Who We Are
  2. Useful Links

Useful Links

The following numbers and websites are provided to give you ready access to further help and support. If you need help, please call. 

Emergency - 000

In case of Emergency, please call 000. You will first be asked whether you want Police, Fire or Ambulance to attend. If anyone is physically injured, please request an Ambulance. If it is a domestic incident, please ask for the Police to attend. Remain calm, speak slowly and clearly. Provide an address or location to get assistance.

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When you call Triple Zero (000)

  • Do you want Police, Fire or Ambulance?
  • Stay calm, don't shout, speak slowly and clearly.
  • Tell us exactly where to come. Give an address or location.

Published: 1st January, 2019

Updated: 3rd December, 2019

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Domestic Violence Helpline

The Domestic Violence Helpline - 1800 Respect (1800 737 732) https://www.1800respect.org.au/

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The Domestic Violence Helpline - 1800 RESPECT (1800 737 732) is a 24 hour national sexual assault, family and domestic violence counselling line for any Australian who has experienced, or is at risk of, family or domestic violence or sexual assault.

https://www.1800respect.org.au/

Your call or online chat will be answered by someone who:

  • Understands sexual, domestic and family violence
  • Knows how hard it can be to talk about it
  • Listens and believes you
  • Understands that everyone’s situation is different and that no one knows your situation better than you
  • Can talk through options and help you decide what information, people or services will be most helpful for you.

Published: 24th February, 2019

Updated: 3rd December, 2019

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NSW Domestic Violence Line

The Domestic Violence Line is a NSW statewide telephone crisis counselling and referral service for women and persons who identify as female.

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The Domestic Violence Line is a NSW statewide telephone crisis counselling and referral service for women and persons who identify as female. It is a 24/7 telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

1800 65 64 63

1800 671 442 (TTY)

https://www.facs.nsw.gov.au/domestic-violence/helpline

Published: 24th March, 2019

Updated: 3rd December, 2019

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Women's Domestic Violence Court Advocacy Service

The Women's Domestic Violence Court Advocacy Service is funded by Legal Aid NSW. Call 1800 938 227 to find a range of local support services including accommodation, counselling, financial support, court support, legal advice and referrals to government and non-government organisations.

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Find a range of local support services including accommodation, counselling, financial support, court support, legal advice and referrals to government and non-government organisations.

1800 938 227

https://www.wdvcasnsw.org.au

Legal Aid NSW funds 29 Women’s Domestic Violence Court Advocacy Services through the Women’s Domestic Violence Court Advocacy Program (WDVCAP).

Sutherland Shire Family Services provides auspice for SSWDVCAS and is the Court Advocacy Service for Sutherland Shire and St. George regions in Sydney.  The Southern Sydney Women’s Domestic Violence Court Advocacy Service (SSWDVCAS) provides information, advocacy and referrals for women and families attending Sutherland and Kogarah Local Courts for Apprehended Domestic Violence Orders.

Published: 24th April, 2019

Updated: 3rd December, 2019

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Cronulla Police Station

If you are in immediate danger please call 000. Otherwise, you can call Cronulla Police Station on (02) 9527 8199.

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If you are in immediate danger please call 000.

Otherwise, you can call Cronulla Police Station on 9527 8199.

34 The Kingsway (Corner Croydon Street)
CRONULLA 2230
Phone: 02 9527 8199
Fax: 02 9527 8116
Open 24 hours

https://www.police.nsw.gov.au/about_us/regions_commands_districts/central_metro_region/sutherland_shire/cronulla_police_station

Published: 24th November, 2019

Updated: 16th January, 2021

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Sutherland Police Station

If you are in immediate danger please call 000. Otherwise, you can call Sutherland Police Station on 9542 0899.

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If you are in immediate danger, please call 000.

If the matter is not urgent, you can call Sutherland Police Station on 9542 0899

Sutherland Police Station is located at 113 Flora Street, SUTHERLAND 2232
Phone: 02 9542 0899
Fax: 02 9542 0708
Open 24 hours

https://www.police.nsw.gov.au/about_us/regions_commands_districts/central_metro_region/sutherland_shire/sutherland_police_station

Published: 24th November, 2019

Updated: 16th January, 2021

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Miranda Police Station

If you are in danger, please call 000. Otherwise, you can call Miranda Police Station on 9541 3899.

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If you are in immediate danger, please call 000.

If the matter is not urgent, you can call Miranda Police Station on 9541 3899.

Miranda Police Station is located at 1-7 Willock Ave, Miranda, NSW 2228

https://www.police.nsw.gov.au/about_us/regions_commands_districts/central_metro_region/sutherland_shire/miranda_police_station

Published: 24th November, 2019

Updated: 16th January, 2021

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Kid's Helpline

Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. The service can be accessed by calling 1800 55 1800 or their website https://kidshelpline.com.au

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Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

The service can be accessed by calling 1800 55 1800 or their website at www.kidshelpline.com.au

Values & Beliefs

The two main values that underpin Kids Helpline practice are empowerment and child centred practices.

Counselling from an empowerment perspective

Involves supporting and working with young people to:

  • Develop options for change
  • Understand the consequences of particular actions
  • Help identify their own resources and inform them about other resources available
  • Help develop a sense of control in their life
  • Utilise their strengths

Providing a child centred practice

Involves supporting and working with young people through:

  • Listening to and respecting what the young person has to say
  • Focusing on their needs
  • Seeing the world from their perspective
  • Believing that the young person is the client
  • Respecting the young person

Published: 1st December, 2019

Updated: 19th January, 2021

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Lifeline Australia

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They can be reached on 13 11 14 or via the website at www.lifeline.org.au

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Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They can be reached on 13 11 14 or via the website at www.lifeline.org.au

Published: 1st December, 2019

Updated: 2nd December, 2019

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Child Protection and Family Crisis Service

Child Protection and Family Crisis Service – 1800 066 777 - is a 24 hour crisis counselling and referral service

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Child Protection and Family Crisis Service – 1800 066 777 - is a 24 hour crisis counselling and referral service

Published: 1st December, 2019

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Child Protection Helpline

The Child Protection Helpline - 132 111 - is a number for the general public to report child abuse or neglect.

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Making the report to the Child Protection Helpline

To report suspected child abuse or neglect, call the Child Protection Helpline on 132 111 (open 24 hours/7 days).

Helpful information needed for a Child Protection Helpline report includes:

  • full name, date of birth (or approximate age), address and phone number of the child or young person you are concerned about
  • full name (including any known aliases), approximate age, address and phone number of the parents or carers
  • a description of the child or young person and their current whereabouts
  • why you suspect the child or young person is at risk of significant harm (what you have seen, heard or been told)
  • whether a language or sign interpreter may be required, whether support is required for a person with a disability or an Aboriginal agency is involved
  • your name and contact details.

Sometimes you may not have all of this information. Communities and Jusitce (DCJ) needs at least to be able to identify and locate the child or young person. Information that assists this, such as the child or young person's school or childcare centre, is also helpful.

Published: 1st December, 2019

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NSW Rape Crisis Centre

Rape & Domestic Violence Services Australia supports people affected by sexual, domestic or family violence, offering telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and their supporters. NSW Rape Crisis - 1800 424 017 or Online https://www.rape-dvservices.org.au/

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Rape & Domestic Violence Services Australia supports people affected by sexual, domestic or family violence, offering telephone, online and face to face counselling to people of all genders who have experienced sexual, domestic or family violence, and their supporters.
NSW Rape Crisis - 1800 424 017

Published: 16th December, 2019

Updated: 19th January, 2021

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Southern Sydney Sexual Assault Service

Call 9113 2494, or 24 hour crisis line is 9113 1111 Provides support to men, women and young people 16 years and older, who have experienced sexual assault. Services are also available to children aged 14-16 who have been sexually assaulted by a non-family member, relative or carer. Counselling is provided and assistance with police reporting, medical assessments and ongoing counselling. http://www.seslhd.health.nsw.gov.au

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Provides support to men, women and young people 16 years and older, who have experienced sexual assault. Services are also available to children aged 14-16 who have been sexually assaulted by a non-family member, relative or carer. Counselling is provided and assistance with police reporting, medical assessments and ongoing counselling. Call 9113 2494, or 24 hour crisis line is 9113 1111

https://www.seslhd.health.nsw.gov.au/services-clinics/directory/child-youth-family-services/southern-sydney-sexual-assault-service

Published: 22nd December, 2019

Updated: 19th January, 2021

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Mental Health Line

The NSW Mental Health Access Line - 1800 011 511 Staffed by mental health professionals, the line gives NSW residents access to expert mental health advice, support and referrals for people dealing with a mental health problem and their families and carers.

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The NSW Mental Health Line is a state-wide telephone number which puts you in touch with your local mental health service. Staffed by mental health professionals, the line gives NSW residents access to expert mental health advice, support and referrals for people dealing with a mental health problem and their families and carers. Where appropriate they can put you in contact with the local mental health crisis or acute care team. The Mental Health Line also provides advice about clinical symptoms, the urgency of the need for care and local treatment options for health and care service providers.

Published: 22nd December, 2019

Updated: 19th January, 2021

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Parent Line (NSW)

Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in New South Wales. Our service includes the Early Childhood Intervention Infoline, providing information and support about concerns about child development, disabilities and developmental delays. Parents, grandparents and carers anywhere in the state can call Parent Line on 1300 1300 52 for no more than the cost of a local call.

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Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in New South Wales. Our service includes the Early Childhood Intervention Infoline, providing information and support about concerns about child development, disabilities and developmental delays.

Parents, grandparents and carers anywhere in the state can call Parent Line on 1300 1300 52 for no more than the cost of a local call. They are available 9am to 9 pm Monday to Friday, and 4pm to 9pm on weekends.

Calls are answered directly by a team of trained, professional counsellors. Staff are paid professionals with training in parenting programs and qualifications in social work or psychology.

Published: 22nd December, 2019

Updated: 19th January, 2021

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Mens Line

MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime. Call 1300 78 99 78 https://mensline.org.au/

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MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.
Call 1300 78 99 78
https://mensline.org.au/

Published: 8th April, 2022

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Showing 10 of 16

Latest

  • April School Holiday Art Class for Kids (Aged 8-12) - Clay & Painting

    April School Holiday Art Class for Kids (Aged 8-12) - Clay & Painting

    On 19th April, we're offering a School Holidays art class for kids! Using clay and painting methods, facilitated by a qualified art therapist, our child will have the opportunity to express themselves artistically while trying out new materials and art making techniques. Class is $25 for 1.5 hours and includes all materials. For children aged 8-12 only. Book now as limit of 12 children applies.

  • The Family Co. announces Youth Social Awareness & Leadership Award Scholarship

    The Family Co. announces Youth Social Awareness & Leadership Award Scholarship

    The Family Co. is looking for a Sutherland Shire local youth aged 16-18 years who works within their school community to provide awareness of social issues, causes, and promotes the voice and perspective of disadvantaged groups. We're looking for our future leaders with a social conscious.

  • 2023 Golf Day great success

    2023 Golf Day great success

    The Family Co.'s 2023 Charity Golf Day was a great success, attracting over 14 teams of players who enjoyed the gorgeous sunny day on the greens playing 18 holes, and then were treated to lunch with entertainment by Foxtel Sports presenter Matt Russell and former Wallaby Nathan Charles.

  • Celebrating International Women's Day 2023

    Celebrating International Women's Day 2023

    The Family Co. celebrated International Women's Day on Wednesday 8th March 2023 with a luncheon at Blackfish Cafe Como with over 30 local strong and inspiring businesswomen, showcasing our services. We also announced some special scholarships we're making available in the community to support the education and career goals of women.

Most read

  • About Us

    About Us

    We exist because all children and families should have a safe home, strong connections and opportunities to thrive in life.

  • Group Programs Schedule

    Group Programs Schedule

    Each term, we publish a calendar of events for programs we offer. This includes our Parenting Support Programs, Early Childhood and Educational Support Programs and Domestic Violence Support Programs.

  • How to Refer

    How to Refer

    Help is easy to access. You can be referred by a health professional or another agency, or self-refer. Just call us on (02) 9528 2933 and tell us what you need help with.

  • Family Caseworker Program

    Family Caseworker Program

    Family Workers provide assistance to families who, for a variety of reasons, would benefit from additional support.

  • Learning about Australian Animals sparks joy in Djanaba kids

    Learning about Australian Animals sparks joy in Djanaba kids

    Last week the Djanaba Occasional Care team integrated a learning unit on Australian Animals, with the children showing great interest in the varied activities from reading, to art, to games, that helped them learn all about koalas, kangaroos, and other native fauna.

  • Volunteer

    Volunteering is a great way to help us! We're a lean and specialised team, and while we don't allow volunteers in client facing capacities, we are very grateful to have volunteers who can assist with admin, marketing and events. If you're interested, we'd love to hear from you!

  • Support for Parents & Families

    Support for Parents & Families

    We offer services that support and strengthen the capacity of families, build parenting skills, and promote safety for all family members.

  • Southern Sydney Women's Domestic Violence Court Advocacy Service

    Southern Sydney Women's Domestic Violence Court Advocacy Service

    The Southern Sydney Women's Domestic Violence Court Advocacy Service (SSWDVCAS) provides information, advocacy and referrals for women and families attending Sutherland and Kogarah Local Courts for Apprehended Domestic Violence Orders.

  • Support The Family Co.

    Support The Family Co.

    Help us put your donation to work where ever the need is greatest. You can give a one-off donation or make a regular gift by Direct Debit.

  • Building Resilience in Children (BRIC)

    Building Resilience in Children (BRIC)

    Building Resilience in Children (BRIC) is a highly effective, trauma-informed, attachment parenting service designed to rebuild the relationship of the parent and child following domestic violence and trauma.

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Jannali
NSW 2226

(02) 9528 2933
[email protected]

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